The World on a Plate (“we”, “our”, “us”) is committed to protecting your privacy and handling personal data responsibly. This policy sets out what information we may collect, why we use it, how long we keep it and the rights you have over your data.
1. Information we collect
We may collect personal information in the following ways:
- Information you provide directly, such as when you fill in a contact form, subscribe to a newsletter, create an account, enter a promotion, or contact us by email.
- Technical information, such as your IP address, browser type, device information, operating system, referring pages, pages visited and approximate location data.
- Usage information, such as how visitors interact with pages, articles, recipes, tools and search features.
- Transaction information, if we offer paid products, downloads, subscriptions or other purchases through the website.
2. How we use your information
We may use your information to:
- Provide, maintain and improve the website and its features.
- Respond to enquiries, messages, feedback or requests.
- Send updates, newsletters, offers or other communications where you have opted in.
- Understand how visitors use the website so we can improve recipes, food stories, wine guides and tools.
- Manage security, prevent misuse and protect the website from spam, fraud or unauthorised access.
- Process transactions, where applicable.
- Comply with legal, regulatory, tax or accounting obligations.
3. Legal basis for processing
We process personal data only where we have a lawful basis to do so. Depending on the circumstances, this may include:
- Consent, for example where you choose to receive newsletter updates.
- Contract, where processing is necessary to provide a service or fulfil a request.
- Legal obligation, where we must process data to comply with the law.
- Legitimate interests, such as improving the website, protecting security and understanding site performance, provided those interests do not override your rights.
4. Sharing your information
We do not sell your personal data.
We may share limited information with trusted third parties where necessary to operate the website or provide services. These may include:
- Website hosting and infrastructure providers.
- Analytics and performance measurement providers.
- Email newsletter or communication platforms.
- Payment processors, where purchases are available.
- Professional advisers, regulators or public authorities where required by law.
Where we use service providers, they are expected to handle data securely and only process it for the agreed purpose.
5. Cookies, analytics and privacy choices
Essential browser storage is used to remember and honour your privacy choice and support core website functions. Optional Analytics, Advertising measurement and Personalisation are off by default and only begin if you choose them. You can accept all, reject all or choose purposes individually.
The Exceptional Web Brands privacy layer remembers your choice for up to 180 days. Site-scoped EWB visitor and session identifiers are created only when a relevant optional purpose is enabled and are removed when all optional EWB purposes are withdrawn.
Google Analytics 4 is configured through the EWB consent layer and is loaded only after Analytics consent. Contextual advertising can be selected from the content of the current page without building a behavioural profile; advertising measurement and personalised advertising remain separate optional purposes.
You can reopen Privacy choices at any time, or read the Cookies & storage page for more detail.
6. Data retention
We keep personal data only for as long as necessary for the purposes described in this policy, unless a longer retention period is required by law, regulation, tax, accounting or legitimate business needs.
When personal data is no longer required, we will delete it, anonymise it or securely store it in line with appropriate retention practices.
7. Your rights
Under data protection laws, including UK GDPR where applicable, you may have the right to:
- Access the personal data we hold about you.
- Ask us to correct inaccurate or incomplete data.
- Ask us to delete your personal data in certain circumstances.
- Object to or restrict certain types of processing.
- Withdraw consent where processing is based on consent.
- Request a copy of your data in a portable format, where applicable.
- Lodge a complaint with the Information Commissioner’s Office.
8. Data security
We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, disclosure or destruction.
However, no website or online transmission can be guaranteed to be completely secure. You should take care when sharing information online.
9. International transfers
Some of the third-party services we use may process data outside the UK or European Economic Area. Where this happens, we aim to ensure appropriate safeguards are in place to protect personal data in line with applicable data protection laws.
10. Contact us
If you have any questions about this privacy policy or how your personal data is handled, you can contact us using the email address below.